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Policies

Studio policies and expectations.

These policies support consistent firing, safe studio practices, and shared access for members and outside firing clients.

Last updated: February 2, 2026

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Policy library

Detailed policies by topic.

Studio access & supervision

Reservations, check-in, and supervised equipment expectations.

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Safety & kiln rules

Dust control, PPE, kiln room access, and labeling rules.

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Clay & materials

Approved materials and outside work requirements.

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Firing & scheduling

Firing cadence, turnaround, and submission steps.

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Storage & abandoned work

Storage timelines, warnings, and long-term options.

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Damage & responsibility

Handling expectations and case-by-case resolution.

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Payments, refunds, cancellations

Payment timing and flexible refund guidance.

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Community conduct

Respect, shared space etiquette, and studio culture.

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Accessibility statement

How we support visitors with disabilities and how to request accommodations.

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Media accessibility standard

Caption and transcript requirements for public video and audio content.

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