Policy

Payments, Refunds & Cancellations.

We keep billing simple and flexible.

Effective Feb 1, 2026

Key points

What to expect

\n Payment methods\n
Online payments are processed through Stripe. In-person payments can be made via tap-to-pay POS.
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\n Timing\n
Firing and class fees are due at scheduling or drop-off unless otherwise arranged.
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\n Receipts\n
Receipts are emailed through the portal.
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\n Changes\n
If you need to reschedule or cancel, contact us as soon as possible so we can adjust the queue.
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\n Refunds\n
Refunds and credits are handled case-by-case with flexibility.
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